Nelles Nails

Get Some Nellezazz In Your Life!


ALL CLIENTS


  •  ALL  APPOINTMENTS REQUIRE A $25 DEPSOSIT
  •  ALL DEPOSITS ARE NON REFUNDABLE AND NON TRANSFERABLE. NO EXCEPTIONS
  •  24 HOURS NOTICE IS REQUIRED WHEN CANCELLING ANY APPOINTMENT. FAILURE TO DO SO WILL FORFEIT YOUR DEPOSIT OR REQUIRE A $25 CANCELLATION FEE, WHICHEVER IS APPLICABLE
  •  CLIENTS WHO CANCEL 2 OR MORE APPOINTMENTS IN A ROW WILL BE CHARGED A $25 INCONVENIENCE FEE DUE BEFORE ANY FURTHER SERVICES ARE RENDERED.
  •  CLIENTS HAVE ONLY A 15 MINUTE GRACE PERIOD TO BE LATE. ANYTHING AFTER THAT 15MIN THE CLIENT WILL ASKED TO RESCHEDUL;E FOR A FUTURE DATE AND TIME. SORRY NO EXCEPTIONS.


NEW CLIENTS


  •   LOCATION ADDRESS IS NOT GIVEN UNTIL THE DAY BEFORE YOUR APPOINTMENT. THIS IS A SAFETY PRECAUTION.
  •  THE DAY BEFORE YOUR APPOINTMENT A CONFIRMATION WILL BE SENT TO YOU VIA TEXT. (Please allow up to 9pm to receive) ONCE YOU RESPOND "CONFIRMED" YOU WILL BE SENT THE FULL ADDRESS.
  •  YOU WILL HAVE 8 HOURS TO CONFIRM YOUR APPOITNMENT. IF YOU ARE A "NO CALL NO SHOW" OR DONT CONFIRM YOUR APPOINTMENT WITHIN THE 8 HOUR TIME PERIOD GIVEN TO RESPOND, YOUR APPOINTMENT WILL BE OFFICIALLY CANCELLED, DEPOSIT FORFEITED &  ANOTHER DEPOSIT WILL BE REQUIRED TO RESCHEDULE. NO EXCEPTIONS
  • YOU MAY ONLY RESCHEDULE YOUR INITIAL APPOINTMENT ONCE & IT MUST BE RESCHEDULED WITHIN 7 DAYS OF CANCELLING OR FORFEIT YOUR DEPOSIT
  •  IF YOU REQUIRE A FULL SET OF NAILS PLEASE COME WITH ALL POLISH AND ENHANCEMENTS REMOVED